Warranty

The UK’s best used HGV warranties!

As part of our customer care programme, we’re proud to offer the UK’s best used HGV warranties from Warranty Solutions Group. These warranties not only cover more parts than any other warranty provider, you’ll also get fantastic service and a huge range of other benefits for complete peace of mind. If you’d like to continue the superior protection for longer, please ask your sales advisor about extending your cover.

Warranty levels

We offer three plan types as standard. Plan 1 can be used as an extension to the manufacturer’s warranty as it’s available for all used and new HGVs – and it’s so comprehensive that we’ve only listed the exclusions. Plans 2 and 3 are specifically designed for used heavy commercial vehicles.

PLAN 1

New & used HGVs up to 44T

The UK's most advanced used HGV warranty, covering 6.000+ parts - including many normally excluded by other providers.

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PLAN 2

Used HGVs up to 44 tonnes

Plan 2 includes thousands of mechanical, electrical and electronic parts under the main systems.

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PLAN 3

Used HGVs up to 44 tonnes

Plan 3 covers a wide range of listed mechanical, electrical electronic components.

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What does my warranty cover?

Your HGV warranty covers you for a huge range of parts and the labour times involved to repair or replace them.

Plan 1 covers around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Plans 2 & 3 cover a wide range of listed items.

What does it NOT cover?

Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.

Plan 1 is so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.

Plans 2 & 3 list the parts covered, so anything not listed is specifically excluded.

How many claims can I make?

You can make unlimited claims with each one up to your chosen claim limit. All claims include the cost of parts, labour and VAT.

How do I make a claim?

Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.

The full claims process can be found here.

Note: We won’t be able to pay for any repairs that are carried out without our authorisation.

How do I take out a WSG warranty?

You’ll need to purchase a HGV from one of our approved dealerships to receive or be offered a WSG warranty. If you’d like to know who your nearest dealers are, please contact us.

In most cases, your plan can then be upgraded, extended or renewed.

What is a HGV warranty?

A used HGV warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A HGV warranty could save you thousands of pounds in repair costs.

How do I add dual fuel engine cover?

Please speak to your dealer to add dual fuel engine cover as an optional extra. This covers you for mechanical breakdown of the engine caused by a fault in the dual fuel system conversion unit. Cover is limited to £7,000 including VAT on vehicles up to 5 tonnes and £15,000 including VAT on vehicles over 5 tonnes.